Privacy Policy

    Rocky Monkey Gibraltar Tours ("we", "us" or "our") is committed to protecting and respecting your personal information and your privacy.

    This privacy policy describes how we collect, store and use personal information through our website. This privacy policy also sets out your rights in relation to the personal information which we hold about you.

    Please read this privacy policy carefully to understand our practices regarding your personal information and how we will treat it. By using our website and services, you are accepting and consenting to the practices described in this privacy policy.

    About Us

    Rocky Monkey Gibraltar Tours operates guided tour services in Gibraltar. We process personal information in accordance with applicable data protection laws and regulations.

    If you have any questions in relation to this privacy policy or how we collect, use or store your personal information, you can contact us by emailing milantag@gmail.com

    Which Personal Information Will We Collect?

    We may collect and process any of the following information about you:

    Information You Give Us

    You may give us information about yourself by using online forms provided on our website or by corresponding with us by phone, email, WhatsApp or otherwise. This includes information you provide when you enquire about our tours, make a booking, or contact us with questions.

    The information you give us may include:

    • Your name
    • Your contact details (telephone number, email address)
    • Your travel dates and preferences
    • The size of your group
    • Any special requirements or accessibility needs

    Information We Collect Automatically

    Each time you visit our website we may automatically collect the following information:

    • Technical information, including your IP address, browser type and version, operating system
    • Information about your visit, including pages viewed, time spent on pages, and navigation paths

    How Will Your Personal Information Be Used?

    We may collect, use and store the personal information listed above for the following reasons:

    • To respond to your enquiries and provide you with information about our tours
    • To process and manage your tour bookings
    • To provide you with the services that you request from us
    • To communicate with you about your booking
    • To improve our website and services
    • To comply with legal obligations

    Disclosure of Your Personal Information

    We will not share, sell or rent your personal information to third parties except where necessary to provide our services to you, or where required by law.

    We may share your information with:

    • Our tour guides who will be conducting your tour
    • Service providers who assist us in operating our business
    • Legal or regulatory authorities if required by law

    Your Rights

    You have the right to:

    • Request access to the personal information we hold about you
    • Request correction of any inaccurate personal information
    • Request deletion of your personal information
    • Object to processing of your personal information
    • Request restriction of processing your personal information

    To exercise any of these rights, please contact us by email at milantag@gmail.com

    Security of Data

    We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

    Third Party Websites

    Our website may contain links to websites operated by third parties. Please note that this privacy policy only applies to personal information that we collect through our website. We are not responsible for the privacy practices of third party websites.

    Changes to Our Privacy Policy

    We may update our privacy policy from time to time. Any changes will be posted on this page. By continuing to use our website and services, you agree to the latest version of our privacy policy.

    Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us:

    • Email: milantag@gmail.com
    • Phone: (+350) 54028856

    Last updated: December 2024